2021-Sep-20 10:45 pm. If you upgrade your Internet service, Verizon would need to replace the Tellabs ONT with the current unit made by Alcatel-Lucent/Nokia. Tellabs units maxed out at 75/75, so ...Hello! I'm hoping I can look here for answers! Within the last year or so my fios tvs have started having intermittent freezing and pixelation only on a handful of high DEF channels. Nothing has changed about my set up - same Internet, cables, TV, router, you name it! It's been the same set up for 1...Techs replaced their FIOS equipment two times, each time there is a minor improvement, but freezing continues. When asked all 4 techs, to include two senior techs, advised after seeing the issue themselves, they had no idea what the cause was..Jul 16, 2019 · It freezes and/or gets a weird digital lines on the screen. Rented a movie but it won't play. No other OnDemand shows work either on both TVs connected to Fios. Regular TV and Internet are working ok. I did the "unplug router for 10 seconds" dance routine, but no luck. Not impressed with this "upgraded" Fios.Hey everyone, I'm at the end of my wits with this issue. I have an in-law apartment on the side of my house that has three FiOS TV One min's that keep freezing. FiOS tech support is useless and they can't send anybody to actually run the coax. Maybe there's something wrong with my network topology. My FiOS router is in a network closet in my ...Apr 28, 2020 · Tv constantly stuttering/freezing. amduffany. Enthusiast - Level 1. 04-27-2020 06:51 PM. So the past few months our tv shows keep freezing/stuttering. It doesn't matter if it's live tv or a recorded show in the dvr. Sometimes it's worse than other times and it doesn't matter what channel. It makes some programs unwatchable and is infuriating.Accessibility Resource Center Skip to main content. Personal Business ...Fios TV keeps freezing. 11-30-2022 06:52 PM. I have done the unplug let sit repugnant it. Moved the ont, router, cable box and still not resolved. This happens every time I watch TV. Literally all day every day. They have come and say it's fixed but still doing it.Upgraded to Quantum about two weeks ago. Suddenly I'm getting freezing on one TV. No pixelation problems. The picutre just feezes like I hit Pause on the DVR, except I'm watching live TV. When I push Channel+ and Channel- it goes back to proper operation. I haven't changed any settings since install...Here (south jersey) and now (2021) I'm having these exact problems with NBC Sports Philadelphia channel 576 screen freezes and pixilation for 4 consecutive days and counting. Paying over $200 per month including sports fees and severely poor quality. Had to just turn off tv's (2). Every connection is tight and serivces reset thru Verizon. C'mon ...For years, Verizon has been improving its Fios internet bundling service. With Verizon Fios, you have a variety of options when it comes to streaming content. Traditional streaming...Set Top Box Keeps Rebooting On Its Own. dpod1184. Enthusiast - Level 1. 02-22-2017 06:28 PM. I tried to access On Demand TV and my set top box automatically rebooted itself. And it now has been rebooting itself continuously for the past 2 hours. The tv in the bedroom did the same thing when I tried to access on demand, but then once it rebooted ...Fios; Products; Fios TV; Disney Junior freezes constantly! cancel. Turn on suggestions. ... I live in NYC and have had fios tv one for 2 years now. Disney junior on channel 260 has always had problems with freezing and glitching, am i the only one? its really dissapointing, my kids watch the channel alot , such a headache ...Turn OFF your TV and your set-top box. Take out the chord of your Box for 15 secs. Now Turn On your Set-Top Box. By following these steps and having a little patience, you will be able to reboot your Fios Box. If you have any software-related bugs, getting this Soft Reset done will probably sort them out. Resetting Your Fios Box RemoteIt freezes and/or gets a weird digital lines on the screen. Rented a movie but it won't play. No other OnDemand shows work either on both TVs connected to Fios. Regular TV and Internet are working ok. I did the "unplug router for 10 seconds" dance routine, but no luck. Not impressed with this "upgraded" Fios.05-03-2024 07:25 PM. I've been having issues with my FIOS TV service for months. It regularly skips / freezes no matter the channel, or if on DVR or even Netflix. I have checked all my connections many times and reset the boxes myself many times. perhaps the most frustrating part is that when I reach out to FIOS and ask for a call all they do ...An Accepted Solution is available for this post. 10-12-201906:39 PM. On demand froze entire system twice in 24 hours. The first time I was able to unfreeze it by unplugging the tv, waiting about 1 minute and then plugging back in. Everything had to reload. The 2nd time on demand froze, that solution did not work.Set top box and Fios. Silversurfer1. Contributor - Level 1. 11-18-2023 08:46 AM. I posted about this issue about a month ago a few days after Fios was installed. Well I am now a month into having Fios internet and Fios TV. Both were installed by a Verizon tech. The Fios TV has not worked properly since day 1.The telco added the standard-definition MSNBC feed to FiOS lineups in those areas earlier this month after Cablevision Systems lost its exclusive hold on terrestrial distribution of MSBNC in the New York metro area. NBC Universal plans to deliver live curling coverage and other events on MSNBC from the Winter Olympic Games, which run Feb. 12-28.Cable keeps freezing. 01-21-2024 09:19 AM. Verizon has turned into a money grabbing robbery scheme. I pay them hundreds of dollars a month for tv and internet and every week I have to figure out how to get my cable to stop freezing. Nothing seems to work besides just waiting it out as I have tried every suggestion and read every solution.Jun 25, 2021 · Also it is a pain when trying to change to a diferent Pluto channel you have to do it one channel at a time. Also when doing the one channel at a time Pluto will freeze up sometimes the freeze up is so bad you need to reboot the cable box. If FIOS is offering the Pluto TV channels why doesn't FIOS have definative channels on their sysyem for Pluto.@WastingTime1 wrote:. My FIOS TV intermittently but continuously freezes whenever we use it. Live TV, DVR, On Demand. The TV is unwatchable!!! All I get when I call or chat is useless advice and agents resetting all my systems remotely to no avail.Rebooting the Fire TV didn't make any difference. I just had to wait it out and then it worked okay the rest of the day. Today I tried to watch a program that recorded this morning but just got the spinning wheel against a black screen for several minutes. Rebooted and the Youtube TV app started very slowly but after that it worked. Very ...Fox News outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...I've been experiencing fairly constand video freezes while watching live TV. What happens is the screen will freeze on an image, and the sound will continue. Turning everything off for a few minutes seems to clear things up. My setup has the video going from the FIOS DVR box straight to the TV with ...Re: YouTube Freezes on Basic STB. 08-24-2020 11:24 AM. This is definitely a STB issue. I have 2-STBs, one with a DVR, the other is the basic STB. Never have a problem with the DVR STB. I've sat and watched multiple videos, both long and short, and have never had a problem. Now, on the other hand, the basic STB freezes every time I use it.Correct answer: Community Forums - Fios TV keeps freezing - Verizon Community. $829.99 purchase on device payment or at retail price required. New line on any 5G Unlimited plan req'd per phone. Any 5G Unlimited plan required. Less $829.99 promo credit applied to account over 36 mos; promo credit ends if eligibility requirements are no longer ...Add me to the list of people experiencing constant freezes and lockups on my DVR and other STBs. This often (but not exclusively) involves NBC HD channels (including MSNBC and NBCSN). Sometimes switching channels brings the picture back. More often it requires a reboot. Several times I've lost D.../r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ...My Fios TV freezes for a second or two about every five minutes, no matter what I'm watching. It seems pretty consistent. It makes it difficult to enjoy TV. It's especially annoying when the skip happens right before a punchline of a joke and it skips past it, or an important comment on the news gets lost to a skip. Depressing.Fios TV+ Remote. $24.99. Add to Cart. Verizon offers a variety of TV remote controls for your Fios equipment, including a 2-device remote control & a big button remote. We've also added a remote control specific to TV One equipment and to the Fios Stream TV equipment. Order a new remote control to replace an old remote, damaged remote, broken ...Press the TV's power button. Ensure that the TV's is firmly plugged into a working power outlet. See if the power outlet is controlled by a wall switch. If so, turn on the wall switch. Use the TV remote to set the channel to 3 or 4. Check that your set-top box is plugged in and turned on.Clear your Roku’s cache by turning off your Roku or restarting it from the menu by following Home > Settings > System > System Restart > Restart. Use an independent site, such as Is It Down Right Now, DownDetector, Or ServicesDown, to ensure Pluto is up and there are no technical issues on its end. Use the URL Pluto.tv to check.Jul 16, 2019 · It freezes and/or gets a weird digital lines on the screen. Rented a movie but it won't play. No other OnDemand shows work either on both TVs connected to Fios. Regular TV and Internet are working ok. I did the "unplug router for 10 seconds" dance routine, but no luck. Not impressed with this "upgraded" Fios.Next time it freezes go to menu>customer support >my dashboard >my connected devices and see if the boxes are showing a good internet connection. If the connections are good, then the problem is most likely an ONT or fiber issue. 0 Likes.For nearly 6 months, after "upgrading to Quantum TV," I have been experiencing intermittent picture freezing. The support desk checked my line and reset my media server and 2 clients several times, but to no avail. The support desk also suggested that I buy and install a new splitter which I did a...Both the simple and DVR STBs freeze, that is, channel changes stop, information button stops, picture updates stop, TV screen goes black, unresponsive to remote. The STBs freeze approximately five times per week. When FiOS TV works, it is outstanding, but these STB outages are frustrating me and I ...Today we are going to talk about some easy fixes if you noticed that your TV keeps freezing or pixelating, or, what's even worse, these 2 things are happenin...The Verizon FiOS Samsung TV is an excellent addition to your home. It’s sleek and stylish, has many features, and runs well. When you have problems with your...Oct 12, 2023 · Removing too much shielding, having shielding short the center conductor or not appling the connectors correctly can cause reception problems. Correct answer: my Verizon/Fios still freezing up had technicians out. He stated that it is the cable between the walls that goes out to the box.In addition, DVR playback of HD programs have been freezing more frequently. We've had the DVR issue in the past, but it's been a while and now it's more frequent. The program will begin skipping/pausing a bit before completely freezing and forcing me to unplug the box. Anyway, I ran a diagnostic test on the box. The OOB S/N ratio is 23 db.When TV input control is activated on both your TV and your Set-Top Box, they will work together to display video from the same device and prevent encounters of blank screens and no video or no signal messages on your TV.. You can check if the feature has already been activated on your Fios Set-Top Box by pressing the Menu button on your Fios remote …@tward392 wrote:. DVR keeps pausing during live and recorded playback. After a while of this it will reboot. Does the same watching recorded shows from other minis and the other DVR.Hey everyone, I'm at the end of my wits with this issue. I have an in-law apartment on the side of my house that has three FiOS TV One min's that keep freezing. FiOS tech support is useless and they can't send anybody to actually run the coax. Maybe there's something wrong with my network topology. My FiOS router is in a network closet in my ...Using your voice remote, say 'Tune to 839' (Fios TV One/Fios TV One Mini only) Tune to Channel 839. On your remote control, press the Widgets '+' button (VMS1100/IPC1100 only) On your remote control, press 'Menu.'. Scroll down to Widgets & Apps and press OK. Scroll through the Widget Carousel to find Pluto TV.The Verizon FiOS Samsung TV is an excellent addition to your home. It’s sleek and stylish, has many features, and runs well. When you have problems with your...Re: Picture freezes and set top box goes out. Keyboards. Master - Level 3. 10-20-2011 04:49 AM. The issue with freezing during playback while recording (or watching live while recording) is a known issue with the 1.9 update (reported during beta testing). It will not be fixed by any tools, repairs, or CSR calls.I've been experiencing fairly constand video freezes while watching live TV. What happens is the screen will freeze on an image, and the sound will continue. Turning everything off for a few minutes seems to clear things up. My setup has the video going from the FIOS DVR box straight to the TV with ...You can also try switching to compenent cable to see if issue stops. If you have anothe box, you can switch them and see if the problem happens when the box is moved. After watch TV for a while like 10 to 20 mins, the screen get black out for a few seconds then it come back. This happens frequently and on all.Verizon Fios offers fast, reliable internet and comes with a free year of Disney+. 1 And if you live in one of the select cities where Verizon 5G Home Internet has landed, you could experience the first 5G wireless network with ultra-fast speeds. Plus, with Verizon 5G you get Disney+ free for the first 12 months and a free month of YouTube TV. 2.06-24-2019 09:44 AM. Upgraded to New Fios One. Problems, Problems , Problems from day 1. They're replaced my ONT to the latest version. Changed my Gateway. The network was having DNS issues until these devices were changed. The out of Home viewing has never worked. I've had online chat's with technical support. Have called customer service.Not recording shows but the DVR itself is stuck recording constantly. As soon as I hit power, it begins to record and hum constantly. Any ways to fix10-01-2018 03:49 AM. Hello. After accessing the On Demand screen from the remote, the entire system freezes. I can only turn my TV on or off, but the cable box returns to the frozen On Demand screen. I can only fix this by unplugging the cable box and restarting. This has happenned twice in the last 24 hours.I have a Samsung 5500 Series Smart TV, Charter Cable service with a Motorola DVR and an external hard drive. ... Then, again on an irregular basis, we started having problems with the DVR freezing, sometimes for just a minutes and then for a long time. I contacted Charter via phone last week. The automated system sent a signal to the DVR and ...Now that we've identified the reasons why Verizon Fios Keeps Freezing, let's look at possible solutions to fix the issue: 1. Restart Your Router or Set-Top-Box. Restarting your router or set-top-box can resolve many issues, including freezing. 2.Verizon Fios TV03-14-2021 11:15 AM. I had scheduled a Verizon technician to check the problem. He replaced the DVR. He said there had been issues with the new DVR. This was Friday. Saturday morning, had one of the TVs on, a channel froze. Throughout the day, channels on the other TVs froze. This morning, had TV on and a channel froze.I have 2 HD DVR boxes. Lately each box seems to "freeze" during playback of the various programs I have recorded. I am not able to fast forward or rewind the program. If I stop the playback and try to view the program from the beginning, the video again freezes at the same point. It is almost like there is a corrupt file for that area of the ...Are you tired of aimlessly scrolling through channels on your FiOS TV? Have you ever wished there was an easier way to find your favorite shows or discover new ones? Look no furthe...Watch this video to find out whether or not to use paint that has been stored outside in freezing temperatures. Expert Advice On Improving Your Home Videos Latest View All Guides L...I am experiencing picture freezes and lsoo of audio every day and it is not related to wiring or connections. I have 6 boxes, one of which is the multi-room DVR and it doesn't matter which box I'm watching on, the problem occurs on all channels. This is extreemly frustrating given the cost of the FiOS service.Has anyone else noticed that their FIOS live tv freezes for a fraction of a second? We have been experiencing this quite frequently for the last few days. We heard from another FIOS user in our area that they are experiencing the same thing. I have the same question. 1 Like 79 RepliesTV skipping and VOD randomly freezes. It’s so random I can’t pinpoint what the problem is. It almost seems as if the Fios one STB is disconnecting from the internet for a few seconds then it’s back up. I can’t get through a 60 min episode on VOD without it disconnecting and starting the episode over. Has anyone had this issue and is ...Verizon + Pluto TV support. Contact Us. Pluto TV Support; Verizon SupportPixelation or freezing of the TV screen can disrupt your viewing experience. These issues may be caused by signal interference, equipment problems, or network congestion. To …I first noticed the problem a few weeks away, went to watch a taped show and after a few minutes, it just kicked me out like I had hit the exit button. I hit play again, it started from the beginning instead of resuming and I fast forwarded to get caught up and at the exact location, it just exits ...Sep 25, 2021 · Fios TV freezes, then goes to black screen; can't access that channel although others are available. Turn STB off, back on, still can't access channel I was on. Have to reboot - happens several times a day. Connections to ONT - Router - STB all fine. What is going on? Had to replace previous STB whe...Step 1A: Make the connections. Connect the coax cable from the coax port on your router to a coax outlet. (Required for Fios TV*) Connect the Ethernet cable from your router's WAN port to an Ethernet outlet. Connect the power cord to your router then to an electrical outlet. Router will take up to 10 minutes to update completely.Fios TV app, on two different iPads, in our house with brand new FIOS WiFi router and gigabit internet service. FIOS TV app lags and freezes. Occasionally crashes. This seems to be a problem with the app considering all of the infrastructure in question is provided by Verizon FIOS. Tried deleting the app, rebooting iPad, and reinstalling.It freezes and/or gets a weird digital lines on the screen. Rented a movie but it won't play. No other OnDemand shows work either on both TVs connected to Fios. Regular TV and Internet are working ok. I did the "unplug router for 10 seconds" dance routine, but no luck. Not impressed with this "upgraded" Fios.Fios TV keeps freezing. cfetter25. Enthusiast - Level 1. 05-31-2022 06:47 AM. Every time I try to watch TV it freezes and resets. Freezing/pausing happens almost immediately. Netflix and streaming all work fine. All recorded shows on DVR cannot be watched either. I have been on and off with Verizon multiple times with no resolution.Freezing or Skipping Issues. If you're seeing a frozen picture or an intermittent buffering wheel while streaming, you may be experiencing a drop in the internet bandwidth available to your device. This drop usually occurs when several connected devices - such as phones, laptops, games consoles, or tablets - use the same internet connection .If you’re looking for a cable TV service that can give you an unbeatable combination of TV and internet, and even a home phone line if you need it, then you should definitely consi...Things will work a few hours and then it just stops. Freezes. Lags. Freezes. Over and over. Skip to main content. Accessibility Resource Center Skip to main content. Personal Business. Stores Español. Shop Shop Shop Why Verizon Why Verizon Why ... Fios; Products; Fios TV; FiosTV freezes all the time.Our Verizon FiOS video on demand And tv guide have had bad freezing and pixelated video. It takes 15 seconds to load on demand menu images each time despite ...A known issue exists with the Amazon Fire TV Stick. If you’re using this device you should try clearing the cache. Each application on your Fire Stick has a batch of data stored temporarily for ...Hey everyone, I'm at the end of my wits with this issue. I have an in-law apartment on the side of my house that has three FiOS TV One min's that keep freezing. FiOS tech support is useless and they can't send anybody to actually run the coax. Maybe there's something wrong with my network topology. My FiOS router is in a network closet in my ...A known issue exists with the Amazon Fire TV Stick. If you're using this device you should try clearing the cache. Each application on your Fire Stick has a batch of data stored temporarily for ...Some days its mostly fine other than a few hiccups (which is mostly visual, horizontal pixelation every few seconds when the audio is fine), and others its unwatchable like today with total freezes. We have the FiOs TV one and two minis, and it happens the same on every box. I have: -Rebooted the boxes. -Reconnected the coax cables.Fios; Products; Fios TV; DVR Freezes During Playback; cancel. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for ... i have 3 dvrs with only one with constant video freezing...all 5 shows i recoreded the other night froze either right at the ...Watch TV from virtually anywhere with a Fios TV subscription. - Choose from hundreds of live TV channels and stream thousands of On Demand movies and shows. - Manage your library of DVR recordings and more. - Download content to watch offline or stream data-free as a Verizon Wireless Customer (data-free offer not available in California). Req. compatible device and Fios® TV. Alternatively, press and hold the Back/Return button and the Right direction button for about 5 seconds un
Our Verizon FiOS video on demand And tv guide have had bad freezing and pixelated video. It takes 15 seconds to load on demand menu images each time despite ...Live TV constantly freezes on my Mini. Sometimes the feed will resume after 5-10 seconds only to then freeze again and repeat. The channel name/info appears when it does this, as if it's sort of 'refreshing' the selection of that channel. Other times it will just freeze and stay that way.Set Top Box Keeps Rebooting On Its Own. dpod1184. Enthusiast - Level 1. 02-22-201706:28 PM. I tried to access On Demand TV and my set top box automatically rebooted itself. And it now has been rebooting itself continuously for the past 2 hours. The tv in the bedroom did the same thing when I tried to access on demand, but then once it rebooted ...03-14-2021 11:15 AM. I had scheduled a Verizon technician to check the problem. He replaced the DVR. He said there had been issues with the new DVR. This was Friday. Saturday morning, had one of the TVs on, a channel froze. Throughout the day, channels on the other TVs froze. This morning, had TV on and a channel froze.Our Verizon FiOS video on demand And tv guide have had bad freezing and pixelated video. It takes 15 seconds to load on demand menu images each time despite ...We would like to show you a description here but the site won't allow us.Some HD Channels breaking up and freezing. lou611661. Contributor - Level 1. 08-14-2011 01:21 PM. This only started recently some stations HD only, when you switch to them get color blocks and the audio cuts in an out and if left on long enough the picture will freeze and you get a message the channel's currently unavailable with a code,I have ...The eSata is about 50 percent full. Some of the shows we recorded we can't seem to play. When we click on them, the screen freezes, then goes black, and after 20 seconds or so we get a menu of program options (resume play, play from start, delete, save until I delete). We can't rewind, fast forward, or skip forward or back.So I recently switched to Verizon (about 2 weeks ago) for internet and tv. After about a week (with no video or audio issues), I decided that I wanted to get a DVR. So they shipped me a DVR Set Top Box - model is CHS 435HDC. When watching live TV the problem isnt THAT bad...every 1-2 minutes the a...You then have do a hard reboot by pulling the power cord out and putting it back in. After doing that everything is normal again. There is no pattern to it. Sometimes it will go a few days without rebooting. Sometimes it does it every few hours. Sometimes you can be watching TV, the screen will freeze, but sound continues. It was only the main box.Verizon’s Fios TV offers a lot of channels (and flexibility) for your buck. Read our expert review to see if Verizon Fios TV is right for you. $500 contract buyout when you switch. Editorial rating (4.2/5) View plan. $85.00–$129.00/mo. Reasonable pricing. Large channel counts. Excellent picture quality.Apr 20, 2020 · I have the same problem - that went away for a long time, but these last couple of weeks it's been happening at least once a day. It's always the same channel (#504 - CBS in the Boston area) - all other channels work just fine and this particular one keeps freezing up. I have to reboot the STB each time. It happens to also be the same channel ...Mix the internet speeds you want with your Fios TV selection and match what works best for you. Say goodbye to costly bundles and hello to Verizon Mix and Match. Internet: High-speed and no data caps. The whole family can stream with these kinds of internet speeds. Featuring a 100% fiber-optic connection, Verizon Fios offers several internet ...Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues. Also, just a shot in the dark, but did you try pulling the batteries from the remote for 3 minutes? Could be a glitch in the remote that doesn't allow the play command. Re: Set top box freezes up - seems to occur after I use "pause " functionEnthusiast - Level 2. 07-11-2015 07:00 AM. DVR SHOWS TEMP PAUSES AND FREEZES DURING PLAYBACK ON DVR SERVER BOX IN SAME ROOM. Recently switched to new FIOS Quantum servers and client boxes (another mistake I make with Fios). Upgrade happened a few weeks ago and now recently when I play DVR back on SERVER box in …Download Fios TV Mobile now and start streaming instantly on your mobile device, with a Fios TV subscription. ... The app constantly glitches and freezes. It never lets me watch more than 20 minutes at a time on DVR. After about 12 minutes into a recorded show, after a commercial, it constantly loops the last segment watched. randomly logs you ...Removing too much shielding, having shielding short the center conductor or not appling the connectors correctly can cause reception problems. Correct answer: my Verizon/Fios still freezing up had technicians out. He stated that it is the cable between the walls that goes out to the box.We checked cables. Reset boxes. But every night again. Things will work a few hours and then it just stops. Freezes. Lags. Freezes. Over and over.At random times while watching live TV or a recording program on the DVR, the picture freezes, then the DVR resets. If someone is watching a TV connected to a STBs, it does the same until the STB can regain connection to the DVR. ... Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues. Helped me too. 7 Likes An Accepted ...Turn OFF your TV and your set-top box. Take out the chord of your Box for 15 secs. Now Turn On your Set-Top Box. By following these steps and having a little patience, you will be able to reboot your Fios Box. If you have any software-related bugs, getting this Soft Reset done will probably sort them out. Resetting Your Fios Box RemotePress the TV's power button. Ensure that the TV's is firmly plugged into a working power outlet. See if the power outlet is controlled by a wall switch. If so, turn on the wall switch. Use the TV remote to set the channel to 3 or 4. Check that your set-top box is plugged in and turned on.Order status. Repair status. Contact us. Learn about Fios TV Set-top Box (STB) equipment resolutions using your television and Fios remote control, My Fios app, or using …Accessibility Resource Center Skip to main content. Personal Business. 1-833-VERIZONMany Verizon Fios TV problems can be fixed by rebooting the set top box. Click on options, customer support, top support tools, scroll down and choose reboot...Aug 6, 2020 · FIOS TV One Mini & DVR units were great up until a few months ago. Slow channel changes, distorted picture (black and color lines/blocks) and picture freezes constantly on certain channels - of course this happens on the channels I want to watch! No picture quality issues while watching On Demand shows or Netflix.OP • 1 yr. ago • Edited 1 yr. ago. UPDATE: So I can confirm now it's happening on BOTH TVs, the main VMS box, but also the secondary box and TV. Again the issue is every few minutes the TV freezes for about a second or two, audio stops, and then it comes back and returns to normal.Tonight we were watching Amazon Prime on a Samsung smart tv and it kept freezing and then we would see the spinning circle and then eventually it would flow again. That shouldn't be happening. it seemed to have performed better with my last Verizon router. Also some of the menu pictures were gray for a bit then loaded with pictures for …Alternatively, press and hold the Back/Return button and the Right direction button for about 5 seconds until a factory reset confirmation prompt pops up on the screen. 3. Select OK to proceed. If you don’t select an action before the countdown runs out, your Fire TV will automatically proceed with the factory reset./r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. ... Only issue we are having is that the TV One in the living room keeps intermittently freezing when changing channels and then reboots. After it ...Fios TV; FiOS channel 577 and 579 freezing up; ... I've been on the phone and technicians being at the house is time-consuming and irritating with the TV freezing up I will have to cancel my phone and TV and go to another Net work that will provide no freezing up on channels . All I'm asking for is this to get resolved and I will stay with you.Had similar problems with Fios TV One at house we moved to four months ago. There is one main DVR With coax connecting from the new Fios router in basement (with a MoCA 2.0 splitter running coax Cable to router and to Fios One dvr; one client set-top box with coax on main floor (and a fios wifi extender on second floor).Not recording shows but the DVR itself is stuck recording constantly. As soon as I hit power, it begins to record and hum constantly. Any ways to fixRe: Tv freezes for a few seconds. AlanH3. Newbie. 11-30-2017 10:05 AM. We have had the same problem since FIOS was installed. A channel will freeze. Other channels seem ok. Only a reset/reboot will clear the condition. Verzion repair has been out three times and cannot fix the problem.After the television has been playing it will just freeze. Sometimes a freeze is all that happens, sometimes I get the Lost Connection to FIOS TV One message. When I look at the self diagnostics it has red 0.0.0.0 on the WAN, when I look at the main box it has the same thing. Also fails on other items on that screen. I've had 6 or 7 techs out here. Technician from FiOS said they could not replace the main cable going inside the walls from ou